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About Us

Club Marine Insurance is proud to be a supporter of active Australians who enjoy outdoor leisure pursuits. As Australia’s largest provider of pleasure craft insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 40 years.

Club Marine is unique. When you arrange Club Marine insurance for your boat, you aren’t just a number on a policy -- you become a member of a Club and you receive an individual card that entitles you to a whole range of exclusive services and benefits, like Club Marine Assist.

In partnership with Allianz Global Assistance, a global provider of roadside assistance services, Club Marine Assist offers free Club Marine Members advice, directions and support whenever they need them. No other boat insurer offers the same level of free roadside assistance, from replacing flat tyres to organising emergency towing.

And for added peace of mind, it is reassuring to know that Club Marine Insurance is underwritten by one of Australia's largest insurers, Allianz Australia Insurance Limited (ABN 15 000 122 85015 000 122 850).
 

General Insurance Code of Practice - providing you with even better service

The General Insurance Code of Practice was developed by the Insurance Council of Australia to further raise standards of practice and service across the insurance industry.

We keenly support the standards set out in the Code.

You can obtain more information on the Code of Practice and how it assists you by contacting us directly on 1300 665 4631300 665 463 or alternatively by visiting the Insurance Council of Australia Limited website.
 

Dispute resolution process helping you solve any problems

Disputes are not an everyday occurrence in our organisation. We strive to do things the right way and keep our customers happy.

Sometimes though, disputes do occur and when this happens, our objective is to resolve any disagreement as amicably and as quickly as possible. We believe that the best way to achieve this is to provide you with the opportunity for an unbiased review of the issue.

Here is what to do if a dispute arises

Regardless of whether the dispute involves our staff, an agent, a loss adjuster, assessor or investigator, simply contact us and ask to speak to the team leader of the section handling your claim or policy. If you are not satisfied with the outcome, ask to be referred to the Dispute Resolution Representative and provide the details of the issue concerning you. Within the organisation we have established a dispute resolution process through which a senior officer with independent decision making authority will review the matter for you.

This person will write to you within 15 working days advising the outcome of the review and reasons for their decision.

If you are not satisfied with the outcome of this process and your dispute;

  • concerns a claim
    Our reply will include a brochure informing you of your option to contact the insurance industry’s external independent complaints scheme as an impartial and authoritative alternative to litigation.
  • does not concern a claim
    Our Dispute Resolution Representative will advise you of other alternatives available in our letter to you.

 

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News and Events

  • new images of F-Line 33

    NEWS RELEASE     Fairline Yachts releases new images of F-Line 33      British luxury boat builder, Fairline Yachts, releases new images of its brand new 33ft express cruiser, the F-Line 33. This eagerly anticipated boat will launch in Spring 2019, with an immersive virtual reality experience of the boat launching at Cannes Yachting Festival in September 2018. With a large forward sun bed and a spacious aft seating area, configurable to another sun bed, the 33’s deck is made for summer time entertaining. The sociable self-contained cockpit galley features a high spec BBQ, fridge and ice maker. An innovative drop-down transom extends the usable space onboard by an additional three feet, creating an increased connection to the water and adds to the overall sociability of the boat. The F-Line 33 is fitted with Fusion Entertainment’s newly launched premium Apollo system, the first marine entertainment system that features a one-piece glass touchscreen display and built-in Wi-Fi streaming. Atmospheric signature lighting features thoughtfully throughout the boat, creating a warm ambience onboard whilst looking striking externally. The simple touch screen glass bridge helm reflects the boat’s sleek lines and has been designed with ease of use front of mind. Fittings such as cleats and fender eyes are neatly hidden away and pop up when required. The boat’s interior flows seamlessly, featuring a mid-cabin …

  • Fairline Targa 48 Gran Turismo

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  • Fairline 48 GT Launch @ Sanctuary Cove Boatshow

    Fairline 48 GT Launch @ The Sanctuary Cove Boatshow 2018       Leigh-Smith Yachts will host the latest Fairline 48 GT launch at SCIBS, with shares in the boat based at Sanctuary Cove available in a managed syndication Leigh-Smith Yachts will display an impressive line-up of world-class motor yachts at this year's Sanctuary Cove International Boat Show (SCIBS), where the local Queensland boating family and business is one of only a few to display for all 30 years consecutive years of SCIBS. Making its Australian debut is the new 2018 Fairline Targa 48 GT, a stunning new model from the pen of designer Alberto Mancini with engineering by the highly awarded design studio Vripack. The Targa 48 is a sleek, streamlined vessel with three cabins and double ensuites, large saloon and a galley-up design well suited to the Australian boating lifestyle. The midships master cabin is large and well appointed. The second forward cabin has the versatility of converting from a V-berth to a double bed making the boat suitable for a family or two couples and the dinette can also convert to a third double bed. The electric hard top roof when opened lets light flood into the spacious, sociable upper deck that offers plentiful seating, a fold-out teak table and large sunbed. A garage in the back deck a can accommodate a sizeable RIB and along with the submersible swim platform makes this boat a versatile and exceptional design from …