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About Us

Club Marine Insurance is proud to be a supporter of active Australians who enjoy outdoor leisure pursuits. As Australia’s largest provider of pleasure craft insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 40 years.

Club Marine is unique. When you arrange Club Marine insurance for your boat, you aren’t just a number on a policy -- you become a member of a Club and you receive an individual card that entitles you to a whole range of exclusive services and benefits, like Club Marine Assist.

In partnership with Allianz Global Assistance, a global provider of roadside assistance services, Club Marine Assist offers free Club Marine Members advice, directions and support whenever they need them. No other boat insurer offers the same level of free roadside assistance, from replacing flat tyres to organising emergency towing.

And for added peace of mind, it is reassuring to know that Club Marine Insurance is underwritten by one of Australia's largest insurers, Allianz Australia Insurance Limited (ABN 15 000 122 85015 000 122 850).
 

General Insurance Code of Practice - providing you with even better service

The General Insurance Code of Practice was developed by the Insurance Council of Australia to further raise standards of practice and service across the insurance industry.

We keenly support the standards set out in the Code.

You can obtain more information on the Code of Practice and how it assists you by contacting us directly on 1300 665 4631300 665 463 or alternatively by visiting the Insurance Council of Australia Limited website.
 

Dispute resolution process helping you solve any problems

Disputes are not an everyday occurrence in our organisation. We strive to do things the right way and keep our customers happy.

Sometimes though, disputes do occur and when this happens, our objective is to resolve any disagreement as amicably and as quickly as possible. We believe that the best way to achieve this is to provide you with the opportunity for an unbiased review of the issue.

Here is what to do if a dispute arises

Regardless of whether the dispute involves our staff, an agent, a loss adjuster, assessor or investigator, simply contact us and ask to speak to the team leader of the section handling your claim or policy. If you are not satisfied with the outcome, ask to be referred to the Dispute Resolution Representative and provide the details of the issue concerning you. Within the organisation we have established a dispute resolution process through which a senior officer with independent decision making authority will review the matter for you.

This person will write to you within 15 working days advising the outcome of the review and reasons for their decision.

If you are not satisfied with the outcome of this process and your dispute;

  • concerns a claim
    Our reply will include a brochure informing you of your option to contact the insurance industry’s external independent complaints scheme as an impartial and authoritative alternative to litigation.
  • does not concern a claim
    Our Dispute Resolution Representative will advise you of other alternatives available in our letter to you.

 

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News and Events

  • Fairline 48 GT Launch @ Sanctuary Cove Boatshow

    Fairline 48 GT Launch @ The Sanctuary Cove Boatshow 2018       Leigh-Smith Yachts will host the latest Fairline 48 GT launch at SCIBS, with shares in the boat based at Sanctuary Cove available in a managed syndication Leigh-Smith Yachts will display an impressive line-up of world-class motor yachts at this year's Sanctuary Cove International Boat Show (SCIBS), where the local Queensland boating family and business is one of only a few to display for all 30 years consecutive years of SCIBS. Making its Australian debut is the new 2018 Fairline Targa 48 GT, a stunning new model from the pen of designer Alberto Mancini with engineering by the highly awarded design studio Vripack. The Targa 48 is a sleek, streamlined vessel with three cabins and double ensuites, large saloon and a galley-up design well suited to the Australian boating lifestyle. The midships master cabin is large and well appointed. The second forward cabin has the versatility of converting from a V-berth to a double bed making the boat suitable for a family or two couples and the dinette can also convert to a third double bed. The electric hard top roof when opened lets light flood into the spacious, sociable upper deck that offers plentiful seating, a fold-out teak table and large sunbed. A garage in the back deck a can accommodate a sizeable RIB and along with the submersible swim platform makes this boat a versatile and exceptional design from …

  • Fairline lifts lid on Esprit concept boat at ExCeL

    Fairline lifts lid on Esprit concept boat at ExCeL    New concept Fairline Esprit is a hybrid-powered 30ft sportsboat designed with sustainability in mind Fairline has taken a leaf out of the automotive book and has turned up to the London Boat Show with an exciting concept design. The Fairline Esprit is a 30ft hybrid sportsboat that comes in cuddy cabin and bowrider forms and is designed to whip along at 30 knots from a single sterndriven 400hp diesel or motor silently at 5 knots under electric power. Sustainability was a key driving force behind the design, according to Fairline, which proposes using bio-derived epoxy resins in the construction and recycled synthetic composite teak for the decks. Resin infusion will keep things light to maximise performance and economy while LED lights throughout will keep power draw to a minimum. On the bowlder version, Fairline has designed a solar T-top that can fold away to cover the bow seating when not in use, the panels being used to power the ultrasonic antifouling system and keep batteries charged. One of the most exciting elements of the new design, and one which we hope to see on future boats, is a chartplotter and system information display built into the central boss of the steering wheel. This could show the radar display, the autopilot, charts or how much fuel is in the tanks. Fairline even said it hadn’t ruled out flappy paddle controls. As with most car …

  • FAIRLINE SQUADRON 53 REVIEW – Motorboat Magazine

    FAIRLINE SQUADRON 53 REVIEW by Motorboat Magazine     The first thing that strikes you when you set foot inside the saloon of the Fairline Squadron 53 is that it smells right. Bear with me on this. The smell is one of quality, of leather and wood, the sort of smell you would expect if you were to walk into a Bentley showroom. This sets the tone for an interior that, in terms of finish, is put together in the way that a Fairline should be.   It’s no secret that towards the end of the former Fairline regime, corners were being cut quite drastically – just read our report on the Squadron 48 from the January 2014 issue. There’s none of this on the 53 though – it’s all meticulously lacquered woods, diverse and rich textures and an air of quality that makes it feel a bit special.   The cabinet just aft of the lower helm encapsulates the new approach well. Its glossy lustre is bolstered by its design, which ignores the temptation to employ hard angles in an attempt to feel more contemporary and instead, sports soft curves and subtle fiddles.   Its fascia is a mix of leather panelling and stainless-steel highlighting, and it’s flanked by materials around the helm that blend soft-touch plastics with diamond-quilted leather that look and feel as classy as it gets.   It’s the same story in the cabins where the master suite bursts with thoughtful styling, including …